Privacy Policy

Last Updated: January 2025

At SoClose, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address and password when you create an account
• Profile Information: Display name, bio, relationship start date, and other profile details you choose to provide
• User Content: Questions, answers, tasks, goals, collections, photos, documents, and other content you create within the app
• Partner Connection: Invitation codes used to connect with your partner

1.2 Information Automatically Collected

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with the app, features you use, and timestamps
• Device Tokens: Push notification tokens for sending you notifications
• Technical Data: IP address, app version, crash reports, and performance metrics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Sync data between you and your partner
• Send you push notifications and updates
• Process your subscription and payment transactions
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

3. Who Sees Your Information

3.1 Your Partner

When you connect with a partner through SoClose, they can see:

• Your profile information (name, email if shared)
• Questions and answers you share
• Tasks and goals you create together
• Collections and memories you both contribute to

3.2 Service Providers

We use trusted third-party services to operate our app:

• Firebase (Google): For data storage, authentication, and cloud functions
• Apple App Store / Google Play: For subscription processing and payment handling
• Push Notification Services: To deliver notifications to your device

These service providers are bound by confidentiality agreements and only process your data as necessary to provide their services.

3.3 We Do Not Sell Your Data

We never sell, rent, or share your personal information with third parties for their marketing purposes. Your data belongs to you and your partner, and that's it.

4. Data Security

We implement industry-standard security measures to protect your information:

• Data encryption in transit (HTTPS/TLS) and at rest
• Secure authentication through Firebase Authentication
• Firestore security rules that restrict access to your data
• Regular security audits and updates
• Access controls and authentication for our systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information through the app
• Deletion: Delete your account and all associated data at any time
• Data Portability: Request your data in a portable format
• Opt-Out: Disable push notifications in your device settings
• Unsubscribe: Cancel your subscription at any time through App Store or Play Store settings

To exercise these rights, please contact us at nakulkhanadali@gmail.com.

6. Children's Privacy

SoClose is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. When you delete your account:

• Your profile and personal data are permanently deleted
• Shared content (tasks, goals, collections) may remain visible to your partner until they also delete their account
• We may retain certain information as required by law or for legitimate business purposes

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using SoClose, you consent to the transfer of your information to these countries.

9. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to object to processing of your personal data
• Right to restrict processing of your personal data
• Right to lodge a complaint with a supervisory authority

10. CCPA Rights (California Users)

If you are a California resident, you have the right to:

• Know what personal information is collected about you
• Know whether your personal information is sold or disclosed and to whom
• Opt-out of the sale of personal information (we do not sell your information)
• Access your personal information
• Request deletion of your personal information
• Non-discrimination for exercising your privacy rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: nakulkhanadali@gmail.com
• Response Time: We aim to respond within 24-48 hours

That's it. No fine print. We're committed to your privacy and transparency.